Yippee Media (Through its Parent Company: Virtuos) is a leading Oracle Gold Level Partner with rich experience of offering Web, Intent Guide Search, Cloud Monitoring solutions for ecommerce, retail and travel & Airlines. Yippee Media offers InsightReady customer experience (CX) solutions tightly integrating website with the touch points such as Click-to-Call, Chat, web forms, etc. Virtuos alliance with RightNow Technologies (Now Oracle RightNow) dates back to 2008. Headquartered in Bozeman, Montana, Oracle RightNow CX Division employs more than 1000 people, and serves nearly 2,000 organizations worldwide. Oracle RightNow sells cloud based CRM software and services for cross channels — web, social & mobile networks, and contact centers to deliver superior customer experience to your customers.
KANA helps the world's best known brands master the service experience. KANA, the leader in Service Experience Management, provides solutions that deliver a customer-focused service experience that successfully balances customer interests with business goals. Service Experience Management uniquely unifies business process, case and knowledge management for customer service organizations. It leverages KANA's expertise in delivering consistent service across all communication channels, including email, chat, call centers, and Web self-service. KANA's Service Experience Management solutions allow companies to control every step within each customer interaction to deliver the ideal service experience.
Maximizer Software Inc. is a leading provider of proven and affordable customer relationship management (CRM) and contact management solutions that help small to medium-sized enterprises improve sales, streamline marketing, and enhance customer service & support. Maximizer Software has helped over 7,500 Maximizer EnterpriseTM customers and over one million MaximizerTM users grow their businesses by building profitable customer relationships with award-winning solutions.
Maximizer Software is a worldwide organization with Business Partners and offices in its three regions: Americas, Europe/Middle East/Africa (EMEA), and Asia. Customers include leading companies such as Siemens, Ipsos-Reid, Nestlé Clinical, Ericsson, HSBC, Singapore Airlines, Cathay Pacific, William Mercer, and Bank of New York.